Features
Everything you need to start, manage and succeed with online ordering & reservations
Ordering WebsiteCreate your own custom online ordering website connected to your own domain name. Includes a free SSL certificate for security |
Landing PageGenerate a unique business landing page that can either be used as your main website or a store locator page |
Admin DashboardEasily manage your settings, menus, orders and reservations online through the admin dashboard. Create staff accounts with restricted access |
iOS & Android AppsGet your own custom branded mobile application on the iOS and Android app store for a flat fee. Great way to build your brand |
Online PaymentsCapture online payments directly to your merchant accounts from a variety of online payment providers such as Stripe, PayPal, POLi & more |
Multi-RegionBuilt to be used worldwide. All your currencies, dates and times are formatted in the most recognizable way for your local customers |
Multi-CurrencyOur system provides support for nearly every currency in the world with precise financial calculations |
Multi-LanguageOur online ordering interface is available in several different languages that can easily be chosen by your customer |
Multiple & Compounding TaxesConfigure any number of taxes to be applied to your prices either inclusive or exclusive of tax. Taxes can also be compounding |
API AccessHook into the system with our easy to use REST API in JSON format. Automate tasks or write your own custom integrations |
IntegrationsConnect your system to a variety of 3rd party services such as social platforms to enhance and extend your system |
No Contracts & Low PricesWe don’t believe in lock-in contracts or high prices. There are no hidden fees and you can cancel your account online at any time |
Regular UpdatesGet access to a constant stream of new updates and features that are regularly added to the system based on customer feedback |
BYO HardwareUse any hardware, tablets, PCs or printers without issues. We recommend a Windows tablet or PC for printing compatibility |
First Class SupportWe prioritise customer support over sales. Get in touch with us easily with less than 12 hour response times, 7 days a week |
Order Types
PickupsAllow customers to easily place a pickup order for immediate collection or at a later time within your opening hours |
DeliveriesOrder for delivery within a certain range of your store location or within designated zones |
Dine-In & Room ServiceCustomers can place orders directly from their table with optional password protection. Use with QR codes or NFC tags to improve the experience |
Table Bookings & ReservationsCustomers can request a table booking online and stay updated on the status of their booking via e-mail updates |
Ordering Experience
Order HistoryLogged in customers can easily view their order history and re-order the same items with ease |
Express CheckoutCustomers can easily re-order as all their checkout and delivery information is saved for future orders |
Guest & Customer CheckoutCustomers can checkout as guests or login via email, Facebook or Google. All customer information is tracked for your use including guests through matching their checkout details |
Real-Time Order ReceiptCustomers get a unique web URL as their receipt once an order is placed. They can view changes to their order status in real-time as you update it through the management interface |
Customer E-Mail ReceiptAll customers will receive an e-mail notification confirming their order was placed along with a PDF receipt for reference |
QR Code & NFC OrderingDine-in orders can be initiated by scanning a QR code or tapping an NFC tag to automatically bring up your website with the table / room numbered entered and ready to order |
Order Management
Accept Orders AnytimeCustomers can place orders which are due immediately or for a later time within your designated opening hours. Set multiple opening and closing times per day |
Order StatusesTrack the fulfilment of orders with built-in order statuses. Customers are notified in real-time whenever you update an order |
Automated StatusesAutomatically update order statuses based on the amount of time that has passed since the order was placed. Useful if you have a large volume of orders |
Automated Wait TimesAccurately determine order wait times for every order type to improve your customer experience |
Conditional FeesConfigure custom fees based on certain order conditions. Fees can have both a fixed and percent based value. E.g. credit card fee, $0.30 + 2.8% |
Audio, Email & Device NotificationsReceive notifications whenever an order is placed. Notifications can be sent to 3 e-mails. Audio can be customized by duration and noise. Devices supporting notifications will receive one |
Delivery Management
Accurate Delivery Wait TimesCustomers are provided with accurate delivery wait times that take into consideration the time it takes to prepare food along with the driving time |
Delivery ConditionsConfigure a minimum order for deliveries, set custom times for deliveries, only accept orders within a certain range of your store |
Delivery ZoningCreate specific delivery zones for each of your store locations and charge a different fee for each zone |
Customizable Delivery PricingDelivery fees can be a fixed fee, a fee based on the distance to the store or a fee based on the delivery zones for a store location |
Promos & Coupons
Promotional CodesCreate promo codes for fixed and percent based discounts. Restrict promotions based on a number of different available rules |
Promo RulesPromos can be targeted to specific dishes, a maximum number of uses or to customers which are logged in. Promos can also be restricted to specific days and times |
Automatically Apply PromosA promo code can be automatically applied to a customers cart if they meet the requirements defined by the promo |
Age Restrictions
Built-In Age VerificationsEnable age restriction to allow registered customers to submit their ID for approval by your staff |
Age Restricted MenusOnly approved customers can order from age-restricted menus. Perfect for use in bars or clubs |
Manage & Revoke ApprovalEasily retain and view customers IDs for future use. Revoke age approval for a customer if needed |
Responsive & Mobile FriendlyDesigned to look great, work smoothly and provide a great ordering experience across all devices such as phones, tablets and desktops |
Showcase Your Menus & InformationDisplay all your menus, dishes and business information in a way that’s easily accessible to all your customers |
SEO FriendlyGet discovered by search engines easily by customizing your page title and meta tags for maximum search engine visibility |
Built-In Contact FormCustomers can easily reach you by sending you an e-mail directly from the contact form embedded in your online store |
Embedded MapsA map of your store location is embedded into your website for customers to help customers easily locate you |
Customize Images & ColorsAdd your own logo, header, background image and dish images. Modify every color of your website without restriction |
Access Google Font LibraryGood fonts help give personality. Easily choose from the 100’s of fonts at the Google Font Library |
Link From Existing WebsitesLink to your new websites from an existing one or embed your ordering interface directly into your existing website using an iframe |
Custom Domain SupportEasily connect your own custom domain name to your online ordering website or landing page for a better user experience |
SSL SecuredOur servers will automatically generate and manage your SSL certificate for your website to enable HTTPS security |
Custom CSS & JavascriptInject your own CSS and javascript into the page. Useful for making extra customizations and adding custom scripts and widgets |
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Online Admin DashboardLog in to your online admin dashboard to easily manage all your orders, bookings and business information |
Accessible On All DevicesThe online management interface is designed to work well on all devices and is even perfect to set up in-store on a tablet |
Staff AccountsCreate restricted staff accounts with custom login and password. Restrict accounts to only particular actions to prevent unauthorized access |
Real-Time Order ManagementManage orders in real-time without page reloads through the order management interface. Orders will automatically be highlighted on the interface as they come through |
Email, Audio & Device NotificationsAutomatically receive an email and device notification every time a new order is placed. Customise audio notification duration, sounds and play until confirmed |
Easy To UseEvery feature and setting is fully documented and explained alongside the option. This way you can easily understand how everything works as you progress |
Perfect For In-Store SetupSet up the order management interface in-store on a tablet or PC for staff to use and manage new orders |
Sales ReportsUnderstand your trends with our extensive sales report that shows you all your key performance metrics |
Export All Your DataYour data is yours. Everything from orders, bookings and customers can easily be exported to CSV / Excel format for use with 3rd party applications |
Multiple Menus With ConditionsCreate any number of menus segmented by store locations and a variety of conditions such as order types, dates and times. E.g. create a lunch menu, pickup menu or pre-order only menu |
Advanced Dish CustomizationCreate a variety of customizable options for each dish. E.g. meat types, optional sauces, pizza toppings, build your own dishes and more |
Combo Dishes & MealsCreate dishes that require customers to select a combination of dishes. This can be used to create combos and meals such as choose 3 pizzas and a drink |
Fixed or Variable Combo PricingSet a fixed price for a combo dish or add variable dish prices based on the price of the different items that make up the combo |
Dish StatusesFlag dishes as out of stock or not available for ordering on a per location basis. You can also hide dishes from your menu |
Dish TagsCreate fully customizable dish tags with a unique color and icon to represent things such as gluten free, vegan, spicy, etc. |
Order HistoryLogged in customers can easily view their order history and access all their order receipts |
Quick Re-ordersCustomers can re-order their saved previous orders easily for express checkout |
Guest AccountsCustomers ordering without logging in are created as guests in the system. Guest’s are automatically matched the next time by the name, email and phone |
E-Mail AccountsCustomers can create accounts easily with the email address. They can login from any device to easily access past receipts and orders |
Social AccountsMake it easy for your customers to sign up with Facebook and Google accounts. Automatically collect valuable data stored about the customers by these platforms |
Customer AnalyticsSee the details of all your customer such as their type, name, email, phone, total sales, total orders, web sessions, delivery addresses and more |
Customer Data ExportYour data is yours. All your customers can easily be exported to CSV / Excel format for use with 3rd party applications |
Automated Order PrintingAutomatically print new orders whenever they are placed with a less than 10 second delay |
Manual Order PrintingManually print copies of your orders directly from our web interface to any printer connected to our software |
Customizable Order ReceiptsCreate custom receipts with your own header and footer. Modify the details on the receipt to create one for the kitchen and one for the customer |
Unlimited Printers & PrintingUtilize any number of printers at once each with their own unique configurations and print as many orders and copies without limits |
Windows or Linux Based PrintingConnect your printer to any Windows or Linux PC, install your printer driver, our software and link it up to your account |
Designed For Thermal PrintersOur receipts are optimized for standard thermal printers used across retail operations but they work with any printer or paper size |
Raspberry Pi & SBC PrintingRun our printing software on a Raspberry Pi or other Linux based single board computers as an alternative to Windows printing |
Online Payments
StripeCapture online payments from a variety of credit cards directly to your Stripe account |
PayPalConnect your PayPal account to easily accepts online payments and credit cards |
CardConnectCollect credit card payments via CardConnect which is available in US and Canada |
POLi PayCollect payments via bank transfer using POLi Pay in Australia and New Zealand |
Bambora APACCollect credit card payments using Bambora APAC available in Australia and New Zealand |
PayGateCollect credit card payments using PayGate PayWeb around the world |
iPay88Collect credit card payments using iPay88 which is popular around South East Asia |
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Social Platforms
Facebook AccountsAllow customers to log in using their Facebook account |
Google AccountsAllow customers to log in using their Google Account |
Facebook PixelTrack all pixel events in your online store to help measure your marketing ROI with Facebook advertising |
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Other Services
Open Street MapsOpen street maps is used for map embeds and can be chosen as your maps data provider for delivery data |
Google MapsGoogle maps can be used to acquire delivery data such as driving distance and driving time |
Tookan Delivery ManagementAutomatically create delivery requests in your Tookan account for new delivery orders |
Google AnalyticsCapture data on all your website visitors with our Google Analytics integration |